Terms & Conditions

The casaperstudenti.it website (the "Platform") is a service that connects students and Erasmus users with landlords and property managers offering rooms and homes. In this text casaperstudenti.it is also referred to as "we" or "the Operator".

The Platform provides technology tools for search, contact, viewings management, contract templates and payments, but it does not own the properties and is not itself a landlord.

For any communication regarding these Terms you can write to supporto@casaperstudenti.it.

User means any person who accesses or uses the Platform.

Student or Tenant means the User who searches for or books a home or a service.

Landlord means the User who publishes a listing and makes a property available; property managers also fall within this category.

Service Provider means the third-party company that supplies accessory services, for example cleaning or moving, through the Platform.

Listing means the advertisement of a property published by a Landlord.

Rental agreement means the contract concluded directly between Student and Landlord.

Boost or Visibility services means the paid digital services offered directly by casaperstudenti.it to increase a listing's visibility.

casaperstudenti.it acts solely as a technology intermediary and is not a party to the rental agreement or to the services supplied by third parties.

The Platform provides the tools that allow Students and Landlords to get in touch, publish and view listings, use contract templates and manage payments through the payment service provider indicated in section 6.

The Landlord may also upload to the Platform a copy of a rental contract already signed outside it: casaperstudenti.it stores it and makes it available to the parties only, without verifying its content or validity, and the Student is asked to confirm that it matches what they signed or to report any discrepancy to support.

The Platform does not own, manage or rent out any property and is not a landlord, sub-landlord, real estate agent or broker under Law 39/1989, except where otherwise expressly stated.

The rental agreement is concluded directly between Student and Landlord, who are its only parties and the only responsible parties; accessory services such as cleaning or moving are supplied by third-party Providers, who are solely responsible for them.

While we work to verify listings, we do not guarantee the absolute accuracy of information entered by Users, nor the conclusion of the contract, nor the quality, safety, lawfulness or compliance of the properties and services offered by Users or Providers.

Some features require registration by creating an account. The User warrants that the data provided is truthful, complete and up to date.

The User is responsible for safeguarding their credentials and for any activity carried out through their account; in the event of unauthorised use they must promptly notify casaperstudenti.it. Creating fake accounts or using someone else's identity is prohibited.

Registration is reserved for adults with legal capacity. Landlords and Providers acting as professionals declare that they comply with the applicable tax and administrative obligations.

The Landlord is solely responsible for the truthfulness, accuracy and lawfulness of the content published in their Listings, for ownership or the legal availability of the property, and for the legitimacy of letting it.

The Landlord is also responsible for compliance with applicable rules on tenancy, planning, safety and certifications, for example the energy performance certificate (APE), as well as for their own tax obligations.

Registration of the rental agreement with the Italian Revenue Agency, normally via the RLI form within 30 days of signing, remains the Landlord's sole responsibility: casaperstudenti.it does not carry out this registration and does not interact with the tax authority.

The Student undertakes to use the Platform in good faith, to provide correct information and to honour the agreements made with the Landlord or the Provider. The Student may send requests and book viewings, but acceptance remains at the Landlord's discretion.

Any contract templates made available by the Platform are mere support tools, not personalised, and do not constitute legal or tax advice: it is for the parties to check their suitability for their specific case, with the assistance of a professional where needed.

It is prohibited to publish false, misleading, discriminatory, unlawful or third-party-rights-infringing content, to bypass the Platform in order to avoid fees, or to harass other Users. casaperstudenti.it reserves the right to remove content and suspend accounts in the event of a breach, as set out in section 11.

Payments made through the Platform are handled by the payment service provider Stripe, in particular via Stripe Connect technology. By using the payment services the User also accepts Stripe's terms. We do not store full card details. Any service fees are clearly shown before each transaction is confirmed.

casaperstudenti.it manages five distinct money flows, each treated differently. On rent, paid by the Student to the Landlord, the Platform withholds a 3% fee, unless otherwise agreed with the individual Landlord, as consideration for the use of its tools, acting as a payment intermediary and not as a seller. The applicable percentage, which may also be zero for a period, is shown to the Landlord in the dashboard and any change to it is communicated to the Landlord by email with its effective date: the change applies only to payments initiated from that date and does not affect payments already initiated. On the security deposit, transferred by the Student to the Landlord, the Platform charges no fee: this is third-party money whose transfer the Platform merely facilitates, without recording it as its own revenue, including when the Platform holds it in custody until the Student moves in. For a digital contract signed through the Platform, the Student pays casaperstudenti.it a one-off contract activation fee of 19.99 €, VAT included where applicable, shown before signing: this amount belongs entirely to the Platform and is not paid to the Landlord. On accessory services, paid by the Student to the third-party Provider, casaperstudenti.it earns a 5% fee on the amount of the service. On Boosts or visibility services, purchased by the User directly from casaperstudenti.it, the price belongs entirely to the Platform, at the stated prices of 9.90 €, 17.90 € or 29.90 €.

For rent, the amount is paid by the Student to the Landlord via Stripe Connect and the Platform is not a party to the tenancy relationship. Because of how Stripe Connect works technically, the payment is processed through the Platform's Stripe account, which is why the Platform may appear as the payee on the Student's bank or card statement and is the party to which Stripe refers any bank disputes (chargebacks); the amount, net of any fee, is transferred automatically to the Landlord's Stripe account.

For the security deposit, the management, withholding and return of the deposit at the end of the tenancy are governed exclusively by the contract between Student and Landlord. When the deposit set out in a contract signed through the Platform is paid by the Student through the Platform, casaperstudenti.it holds it in custody until the Student moves into the home and pays it to the Landlord under the same rules as remote booking, detailed in the Refund Policy; a deposit paid directly to the Landlord outside the Platform is not held in custody.

For accessory services, the Provider issues the tax document to the Student for the service rendered, while casaperstudenti.it issues the tax document to the Provider for the fee.

Boosts are digital services sold directly by casaperstudenti.it to its Users, at the prices stated above, VAT included where applicable; casaperstudenti.it issues a proper tax document for these services. The withdrawal regime is governed by section 9 and by the Refund Policy.

When remote booking is active, the deposit is held in custody by the Platform and not paid out to the Landlord immediately: the hold is carried out through the payment provider's system and within the technical limits it allows. The conditions for releasing and refunding a deposit held in this way are detailed in the Refund Policy.

Each party is responsible for its own tax obligations. In particular, the Landlord is responsible for rental income and contract registration, the Provider for the consideration of the services rendered, and casaperstudenti.it for its own fees, namely 3% on rent (unless otherwise agreed with the individual Landlord) and 5% on services, as well as for the contract activation fee and the consideration of the visibility services.

To the extent permitted by law, and without prejudice to consumer protection rules, casaperstudenti.it is not liable for damages arising from relationships between Users, from the conclusion or performance of rental agreements, from the use of the homes or from the supply of services by Providers.

The Platform is provided "as is": we do not guarantee continuity, the absence of errors or uninterrupted availability of the service, nor are we liable for the non-performance of Students, Landlords or Providers.

These exclusions operate consistently with the technology-intermediary role described in section 3. No provision of these Terms excludes or limits casaperstudenti.it's liability in cases where this is not permitted by law, for example wilful misconduct, gross negligence, personal injury or mandatory consumer rights.

Under articles 52 et seq. of the Italian Consumer Code, a consumer who buys a service from casaperstudenti.it at a distance has the right to withdraw within 14 days without giving reasons.

For Boosts, at the time of purchase the User expressly requests, by ticking the dedicated box, immediate performance of the service and acknowledges that they will lose the right of withdrawal once the service has been fully performed, under article 59(1)(a) of the Italian Consumer Code. If the consumer withdraws within the 14 days while the Boost is still running, under article 57(3) of the Consumer Code they are refunded the part of the price corresponding to the Boost days not yet used.

Refund arrangements are detailed in the Refund Policy.

The trademarks, logos, software, graphics and content of the Platform belong to casaperstudenti.it or to their respective owners and are protected by applicable law. Any unauthorised reproduction is prohibited.

Content uploaded by Users remains theirs; by publishing it the User grants casaperstudenti.it a non-exclusive, royalty-free licence to use it solely for the operation and promotion of the Platform.

casaperstudenti.it may suspend or close an account, remove content or restrict access in the event of a breach of these Terms, of the law or of third-party rights, giving prior notice where possible.

The User may delete their account at any time. Clauses intended to survive, relating to liability, intellectual property and governing law, remain effective after termination.

casaperstudenti.it may amend these Terms for regulatory, technical or organisational needs. Changes will be communicated with reasonable notice and published with an indication of the update date. Continued use of the Platform after they take effect constitutes acceptance.

These Terms are governed by Italian law. For the consumer, the court of their place of residence or domicile has mandatory jurisdiction.

The consumer may send a complaint to supporto@casaperstudenti.it. The consumer also remains free to use the alternative dispute resolution (ADR) procedures provided for by Articles 141 et seq. of the Italian Consumer Code, before one of the bodies entered in the official lists, as well as to bring proceedings before the competent court.

For any request regarding these Terms you can write to supporto@casaperstudenti.it.

For requests relating to privacy and cookies the address privacy@casaperstudenti.it is available. On matters of personal data protection you may also contact the Italian Data Protection Authority (Garante per la protezione dei dati personali), www.garanteprivacy.it.